Training
This page provides information on how you can prepare to start using SystmOne - including:
For quick reference guides, view the user guides and manuals page.
If you require Read Only Access to SystmOne, you can request this after completing the SystmOne Read Only Training.
SystmOne Training Sessions for new starters
Please complete this SystmOne Training Booking Request form and a trainer will contact you to book you onto an appropriate session. If you have any questions please do not hesitate to email DHCFT.EprTrainers@nhs.net.
Staff must have a valid Trust login/NHS.net email and access to a Trust computer or laptop (with remote access enabled is accessing from home) to take part in the training, which is hands on using the demo version of SystmOne, but delivered via MS Teams.
SystmOne Training Sessions for Students
Please use the following link to book students onto training: SystmOne Student Training Request
If you're a student who is on placement within Substance Misuse, Children's Services, Community Paediatrics or the Mental Health Triage Hub then you will need to email DHCFT.EprTrainers@nhs.net to be booked onto an appropriate training session.
Students will also need a Smartcard to access the system - if they have not already requested one, they will need to request one here. The placement facilitators would normally do this prior to students starting placement, please contact them if you require further assistance: dhcft.studentaccountqueries@nhs.net
SystmOne Training Sessions for Bank/Agency Staff
Bank staff must have an active Trust login, NHS.net and Smartcard in order to acces Trust systems. To request training for a bank member of staff (for DHCFT only) please use this request form: DHCFT SystmOne Bank and Agency Training Request.
EPMA Training
Please contact the trainers if you require EPMA Training - DHCFT.EprTrainers@nhs.net. You must have attended a Core Training session in order for your access to be updated in your smartcard.
How do bank and agency staff access SystmOne and ePMA training?
Please complete the SystmOne Bank and Agency Training Request form and a member of the training team will get back to you to offer to a space on an appropriate training session.
For further information regarding SystmOne and EPMA training please contact dhcft.eprtrainers@nhs.net or the Clinical Digital Practice team on dhcft.businesschange@nhs.net.
How can bank/agency staff gain emergency /temporary access to SystmOne and EPMA?
Process to request short notice access (Max 10 days / 3 requests) (Inpatient Unit Only)
This process has been designed to be used for Urgent access (agency and Bank staff), Locum access and CQC spot inspections (Out of hours). The Bleep Holder or Nurse in Charge will need to follow to following steps:
- Log in via urgent short notice link. This Microsoft form recognises your NHSmail account when making the request. If having difficulty accessing the form, you may need to use you NHSmail details to log in.
- Request access using name of agency staff member, agency, start and end date. Just four simple pieces of information. Access should be time limited for either that shift or for a short a run of shifts. Access must not exceed 10days or 3 separate occurrences.
- The person completing the request form will receive an email to acknowledge request and details of how to proceed. Including the computer username and log in details for agency worker and also TPP S1 user account and password details. Provide the staff member with both sets of username and password details. No smartcard is needed for this process.
- Ensure that the staff member goes through the ‘how to’ videos included if they are unfamiliar with SystmOne
This will provide a temporary password and access but not permanent access to the system.
Registered Nurses will also have temporary access to administered medication via EPMA platform.
Prescriber will need smart card access to prescribed medication therefore need to be sent pre assessment and information before commencement of their shift.
View the full Access to SystmOne including temporary access SOP here.
Training sandpit and workbooks
The OnEPR training sandpit is a training version of SystmOne. While it is not exactly the same as the live system, it is a great place to practise as most of the functionality is the same.
The workbooks listed below explain how to log in to the training sandpit using special training accounts. The workbooks also contain training exercises. One of the exercises involves registering a patient from scratch, for you to use as your 'practice patient'. You can then continue the exercises from there.
If you have any problems accessing the training sandpit or with training accounts, please email dhcft.eprtrainers@nhs.net
